What cities do Evolvecar operate in? We operate worldwide. Please click here for a full list of all cities and countries. What vehicles does Evolvecar use? We use all types of fully electric vehicles, where not attainable we will default to premium level Hybrid vehicles only. How can I book? You can book via our website, email firstname.lastname@example.org or call 0203 923 7210. Click here to view our chauffeur booking process. Click here to view our valet parking booking process. Do you also offer VIP services? Yes, Through our partner DiamondAir International. We can offer a personal VIP Meet and Great Service to make your travel faster and stress-free. Find more information under Evolveconcierge Who can book at Evolvecar? Everyone is welcome. We can accommodate both corporate and private individuals. To enquire about business rates or set up an account, visit the corporate members area. To book a chauffeur, please refer to our general members area. How do I make changes to my booking? Either through your members page on our website or by calling us or emailing us stating your booking reference and preferred changes. Please note that your requested changes are only considered confirmed once you receive your new booking confirmation. What is the latest I can still change my booking? The latest you can apply changes to your booking without penalty is 24hrs prior to your booking (local time location dependent). What is Evolvecar’s cancellation policy? We are happy to cancel your booking free of charge up until 24 hours prior to your agreed pick up time. If less than 24 hours penalties will apply. Are your prices based on distances or are they set fares? All our one-way journeys are based on distance. You also have the option to book a driver for an hourly rate with a mileage restriction allowing you to travel to multiple destinations within your reserved time. Exceeding mileage or extending your booking is subject to additional charges. What if my flight or train is delayed? We will try our best to accommodate your late arrival. However, if we cannot due to our current schedule, we will reschedule you for a later time wherever possible. How do I change my payment details? Payment details can be changed in your members page on our website. If you need any assistance, please give us a call or email us and we are happy to assist you. When do I need to pay for my ride? You will receive an invoice via email after placing your booking which can be paid online using credit or debit card. Your ride needs to be paid in full latest 24 hours prior to your pick-up time. If not paid, we will cancel your booking automatically and you will be issued with a cancellation confirmation.